Frequently Asked Questions
What is patient prequalification and how does it work?
Patient prequalification ensures that only the right patients make it to your surgical schedule. Using a combination of 24/7 SMS communication, AI, and human oversight, our system assesses patient readiness based on their medical history and specific needs, allowing surgeons to focus on the cases that matter most.
How easy is it to integrate Nemedic?
Nemedic integrates effortlessly with your patient engagement channels—whether through your website, Google My Business, brochures, or other touchpoints. Our system seamlessly connects these platforms to ensure patients have a consistent and optimized experience, making it easier for them to engage with your practice.
How are patients handed off to my office?
Once prequalified, patients are seamlessly handed off to your office through self scheduling onto your calendar, or via secure email or fax notifications to your team. Our process ensures all patient details are accurately transferred, so your staff can focus on delivering excellent care without extra administrative burden.
Do you charge for no-shows?
No, we do not charge for no-shows. Our system is designed to minimize no-shows through proactive patient engagement, including reminders and confirmations via SMS and email, ensuring patients are prepared and more likely to attend their appointments.
Is my patient’s data protected when using Nemedic?
Yes, your patient’s data is fully protected. Nemedic is HIPAA-compliant and follows strict security protocols to safeguard all patient information. We use encryption, secure data transfer methods, and rigorous access controls to ensure confidentiality. Our platform is regularly updated to meet the latest compliance standards.