Mar 3, 2026 | by Brad Bichey
The Current AI Paradox in Healthcare The Wall Street Journal recently highlighted a striking paradox: while more than 78% of organizations report adopting AI, the majority are failing to achieve measurable productivity gains. Healthcare reflects this same reality. Too often, AI is applied as a superficial layer—speeding up a single process—rather than reimagining how the […]
Feb 26, 2026 | by Andrew Bichey
Every specialty practice has one. Somewhere in your EHR, there’s a list of referred patients who were contacted — normally two or three times — but never scheduled. They sit there as “outstanding referrals,” quietly aging out while your staff moves on to today’s inbox. Each unscheduled referral represents $300 to $1,000 or more in […]
Feb 19, 2026 | by Brad Bichey
I founded Nemedic after realizing that the complex bureaucratic environment within surgery is a significant factor contributing to burnout across the industry. This bureaucratic chaos often detracts from our primary focus on patient care, and it’s clear that existing interventions have been largely ineffective in addressing this issue. Empirical evidence suggests that the implementation of […]
Feb 12, 2026 | by Brad Bichey
Overcoming Barriers to Innovative Care and Streamlining the Patient Journey In today’s increasingly digitized world, the gap between what’s possible in medical innovation and what’s accessible to both surgeons and patients continues to widen. For surgeons, integrating new technologies into their practice comes with a set of challenges that exacerbate existing issues such as burnout, […]
Jan 15, 2026 | by Andrew Bichey
The Fax Machine Is Still King, But It’s Burying Your Referrals Here’s an uncomfortable truth about specialty practices: the fax machine isn’t going anywhere. Across all surgical specialty groups, faxes remain a primary new patient channel. Primary care physicians, urgent care clinics, and others still rely on that familiar hum of the fax machine to […]
Jul 30, 2025 | by Brad Bichey
Last week, I had the honor of speaking at the American Rhinologic Society Summer Sinus Symposium in San Diego. What began as a conversation about AI’s promise quickly turned into a candid reckoning with its misuse—specifically, how insurance companies are now deploying generative AI to block access to medically necessary care. The conversations I had—with […]
Jul 22, 2025 | by Brad Bichey
July 2025 Executive Summary Across both public and private payers, prior-authorization (PA) denials are increasingly undermining market access for innovative medical technologies. New data show PA rejection rates ranging from 6% to over 30%, particularly in high-tech outpatient and DMEPOS categories. Worse, most denials are never appealed—and even fewer are reversed. AI-based screening tools now […]
Jul 15, 2025 | by Brad Bichey
Let’s Declare Our Independence—from the EHRs That Broke American Medicine For over a decade, electronic health record companies have promised to modernize care. What they delivered instead was bureaucracy, burnout, and a system optimized for billing, not healing. In chasing data compliance over clinical clarity, these platforms stripped the soul from the exam room and […]
Jul 1, 2025 | by Brad Bichey
I talk with surgeons every day who are looking for immediate AI solutions that are game-changing—not someday, but right now. In a typical medical practice, a significant number of patient calls go to voicemail (20% to 40%) and a large portion of callers who reach voicemail don’t leave messages (~80%). Missed calls are a huge […]
Jun 16, 2025 | by Brad Bichey
Why You Should Stop Asking if an AI Application Integrates With Your EHR Embracing an AI-First Mindset in Surgical Practice In today’s rapidly evolving healthtech landscape, surgical practices face a pivotal crossroads: continue bolting new modules onto legacy EHR systems or architect every aspect of care delivery around a centralized, autonomous AI agent. The former […]
Jun 12, 2025 | by Andrew Bichey
Most Clinics Don’t Know Their True Cost Per Scheduled Patient Ask most Surgeons or healthcare marketers what their actual cost per booked patient is and you likely won’t get an answer, at best you’ll get guesses. Without reliable tracking, it’s nearly impossible to tie ad spend to actual scheduled patients. At Nemedic, this always bothered […]